When Receiving Your Product

Before signing the shipping receipt, please check if there is any damage or issue with your product's box. In case of any damage or shortage for any reason, or if there is any sign of opening on the box, return the package without signing any documents to the courier with a request for a report. Once you fulfill this obligation, your new products will be sent to you immediately. If products with damaged boxes or claimed missing content are accepted upon delivery, we are not responsible for any damage or shortage of the contents. Please notify us of this situation in writing to Binbaşı Reşatbey mah. Akçay cad. No: 26 Gaziemir / İzmir PO: 35410 address or verbally to +90 232 237 58 98 phone number with the contract number as soon as possible.

Our Customer Service

For all your inquiries about your orders and information about our products, you can contact us at our phone number +90 232 237 58 98 from anywhere in Turkey or submit a support request by filling out our contact form.